If you have not yet received an email confirmation you should shortly. It may end up in Spam, if that’s the case you will want to mark it as not Spam and move it to your inbox. Here’s what’s happening next:

  • For Hawaii, Alaska and Puerto Rico Orders you will receive tracking information. That usually happens within a day, maybe longer on weekends and holidays. Tracking is provided to destination. Shipping can take 15 business days or longer but usually around 13.
  • For Mexico Orders you will receive 2 Tracking notifications, 1 to our Freight Forwarder in Texas and one when the order clears customs. Delivery timing for Mexico orders is not as exact and can take upto 3 weeks, however packages have arrived in as little as 5 days. Please notify your hotel or venue of impending arrival. This is detailed in the tracking info sent 2nd.